Brighty App

How to recognize Brighty’s official channels

To help keep your account and personal information safe, we always recommend contacting Brighty only through our official channels where you can safely reach us, receive support, and find reliable information about our services. 

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Our official website is: <a href="https://brighty.app/en" rel="nofollow noopener noreferrer" target="_blank">Brighty App | Brighty App</a>

You can also find helpful information and FAQ articles in our Help Centre: <a href="https://help.brighty.app/en/">Home | Brighty FAQ</a>

If you need assistance, our team will be happy to help you through our official support channels:

Email: <a href="mailto:support@brighty.app" rel="nofollow noopener noreferrer" target="_blank">support@brighty.app </a>

- In-app Support Chat
- Website “Chat with us” option
- Email: <a href="mailto:support@brighty.app" rel="nofollow noopener noreferrer" target="_blank">support@brighty.app </a>

If you are ever unsure whether a message really came from us, we recommend contacting us directly through these channels.

Where can I receive message from Brighty?

In the support chat, which will be visible directly in your Brighty app

By email, sent to the email address linked to your account

- In the support chat, which will be visible directly in your Brighty app
- By email, sent to the email address linked to your account

- verification-related messages
- important updates about our services
- automatic reminders

If you receive a message that appears to be from Brighty and you are unsure whether it is genuine, we recommend contacting us via our Support Chat.

We recommend downloading the Brighty app only through our official sources. You can download the app for:

iOS - <a href="https://apps.apple.com/de/app/brighty-crypto-card-iban/id1635701696" rel="nofollow noopener noreferrer" target="_blank">‎Brighty: Crypto Card&amp;IBAN‑App – App Store</a>

Android - <a href="https://brighty.app/en/download" rel="nofollow noopener noreferrer" target="_blank">https://brighty.app/en/download</a>

- iOS - <a href="https://apps.apple.com/de/app/brighty-crypto-card-iban/id1635701696" rel="nofollow noopener noreferrer" target="_blank">‎Brighty: Crypto Card&amp;IBAN‑App – App Store</a>
- Android - <a href="https://brighty.app/en/download" rel="nofollow noopener noreferrer" target="_blank">https://brighty.app/en/download</a>

This helps ensure that you are installing the official Brighty app

You can also follow us on social media to stay up to date with Brighty news, updates, promotions and announcements. We’re available on:

<a href="https://www.instagram.com/brighty.app/" rel="nofollow noopener noreferrer" target="_blank">Instagram</a>

<a href="https://www.tiktok.com/@brightyapp" rel="nofollow noopener noreferrer" target="_blank">TikTok</a>

<a href="https://www.linkedin.com/company/brightyapp" rel="nofollow noopener noreferrer" target="_blank">LinkedIn</a>

<a href="https://www.facebook.com/brightyapp/" rel="nofollow noopener noreferrer" target="_blank">Facebook</a>

- <a href="https://www.instagram.com/brighty.app/" rel="nofollow noopener noreferrer" target="_blank">Instagram</a>
- <a href="https://www.tiktok.com/@brightyapp" rel="nofollow noopener noreferrer" target="_blank">TikTok</a>
- <a href="https://www.linkedin.com/company/brightyapp" rel="nofollow noopener noreferrer" target="_blank">LinkedIn</a>
- <a href="https://www.facebook.com/brightyapp/" rel="nofollow noopener noreferrer" target="_blank">Facebook</a>
- <a href="" rel="nofollow noopener noreferrer" target="_blank">X</a>

Always make sure you are using Brighty’s official website or Help Centre for information

Only contact us through the in-app chat or our official support email

Be cautious with messages from unknown sources claiming to represent Brighty

Do not share sensitive account information through unofficial channels

If something feels suspicious, contact our Support Team directly through the app

1. Always make sure you are using Brighty’s official website or Help Centre for information
    
2. Only contact us through the in-app chat or our official support email
    
3. Be cautious with messages from unknown sources claiming to represent Brighty
    
4. Do not share sensitive account information through unofficial channels
    
5. If something feels suspicious, contact our Support Team directly through the app

This article explains how to find our official channels and where you can safely contact us, find information, and download the app

Official Brighty channels

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Official Brighty channels

How to recognize Brighty’s official channels

Official Brighty website

Official support channels

Where can I receive message from Brighty?

Where to download the Brighty app?

Our social media channels

How to stay safe?