At Brighty, the security of your account, personal information, and funds is our highest priority. We continuously work to strengthen our security measures and help our users stay informed about common fraud risks and online scams - especially those occurring through social media, messaging apps, emails, and fake support channels.
A strong password should have the following characteristics:
Be at least 8 characters in length
Contain both upper and lowercase alphabetic characters (e.g. A-Z, a-z)
Have at least one numerical character (e.g. 0-9)
Have at least one special character (e.g. ~!@#$%^&*()_-+=)
A Strong Password should NOT:
Spell a word with a number added to the beginning and the end
Spell a word or series of words that can be found in a standard dictionary
Be based on any personal information such as user id, family name, pet, birthday, etc.
Do not share your passcode or your email password with anyone for any reason
Change your passcode and your password upon indication of compromise: If you suspect someone has compromised any of your accounts, change your passcode and your password immediately.
Do not write your passcode or your password down or store it in an insecure manner
Brighty will never ask for sensitive security information
Please remember:
We will never ask you to share your SMS verification codes
We will never ask for your app passcode, PIN code, or full card details
We will never ask you to transfer funds to a “safe account”
We will never contact you through unofficial social media accounts asking for login information
We will never request remote access to your phone or computer
If anyone asks for this information while pretending to represent Brighty, it is very likely a scam attempt, please stop communication immediately and contact Brighty through official support channels.
How to stay safe:
Only contact Brighty through official support channels
Never share verification codes with anyone
Never share security codes or passwords over the phone
Do not install application via unknown servers
End suspicious conversation immediately and contact Brighty through official channels
Stay cautious with cryptocurrency-related offers
Before sending, receiving, or purchasing cryptocurrency:
Be cautious of promises of guaranteed profits, fast returns, or “risk-free” crypto opportunities
Research cryptocurrency platforms, wallets, and services carefully before using them
Avoid making decisions based solely on social media posts, videos, online advertisements, or unsolicited messages
Be careful when interacting with unknown persons offering crypto-related guidance or support
Remember that cryptocurrency transactions are often irreversible once completed
Verify websites and payment requests carefully
To protect your payment information:
Never share your full card number, CVV, expiry date, or PIN with anyone
Double-check website URLs before entering personal or payment information
Only use the official Brighty app and website
Review payment details carefully before confirming any transaction
Protecting your account
We strongly recommend that you:
Use a strong and unique password
Keep your phone number and email address secure
Never share your device with unknown persons
Regularly review your account activity
Enable all available security features
Keep your device and applications updated
If you suspect unauthorized activity:
If you believe someone may have gained access to your account or personal information please follow the next steps:
Contact Brighty Support immediately
Freeze your card/cards
Change your passwords and security credentials
Stop interacting with suspicious websites, messages, or contacts
Reporting suspicious activity quickly can help better protect your account and funds.
Stay cautious online
Taking a moment to verify information before acting can significantly reduce the risk of unauthorized access or financial loss.
If you ever feel unsure about a message, phone call, website, or request related to your Brighty account, please contact our official support team directly.
Your security remains our top priority!