Please do not hesitate to get in touch via support@brighty.app or privacy@brighty.app if you have any further questions regarding this Q&A list or require any support.
What is Brighty all about?
Answer: Brighty, also known as the Brighty App is a mobile finance app created by Razz Finanzz AG of Switzerland that combines the latest in standard finance features with state-of-the-art blockchain-based applications and services.
Who are the people behind Brighty?
Answer: Brighty was founded by Roger Bürli (ex banker with Mirabaud and Credit Suisse) and Nik Denisenko (ex engineer with Revolut). The team also consists of software developers, data scientists, legal experts, and financial professionals who contribute to the development and operation of the Brighty App.
Where does Brighty's funding come from?
Answer: Brighty's funding primarily comes from its co-founders, Roger Bürli and Nik Denisenko. Additional capital is provided by fully accredited angel investors and early stage VCs.
Where is Brighty based?
Answer: Brighty, incorporated under the name Razz Finanzz AG, is headquartered in Baar, Zug, Switzerland, and operates fully regulated subsidiaries in Vilnius, Lithuania (under the name Brighty Digital UAB).
Brighty operates these subsidiaries to provide the best and most reliable service under the full legal protection of the respective regulatory frameworks.
Where is my data or information stored?
Answer: Brighty stores its user data in secure, fully regulated data centres in the European Union. Specifically, Brighty stores data on AWS (Amazon Web Service) servers in the vicinity of Frankfurt am Main, Germany.
Additional information on how we collect, process and store your data can be found here.
Does Brighty share data with external parties or third parties?
Answer: Brighty does not share any private data with third parties.
Brighty only shares the absolute minimum of data with its partners or service providers in order to be able to provide its services and to comply with relevant regulatory requirements.
Additional information on how we collect, process and store your data can be found here.
Is my data secure?
Answer: Yes, your data is secure. Brighty, along with its service providers and partners, is fully GDPR compliant, ensuring the security and safety of your data. In addition, Brighty is working with some of the leading cyber security experts and penetration testers to continuously improve its security infrastructure and to guard your data against future threats.
Additional information on how we collect, process and store your data can be found here.
Can I remove or delete my data from Brighty?
Answer: As Brighty is fully GDPR compliant, you have the right to request the removal or deletion of your personal data in accordance with the applicable data protection regulations. You can make a request to delete your data, and Brighty will take the necessary steps to comply with your request, provided there are no legal or regulatory obligations that require the data to be retained.
Please send a request via email to privacy@brighty.app if you wish to have your data deleted.
Are my funds secure?
Answer: Yes, your funds are secure.
Brighty keeps user funds in segregated accounts that are specially secured and cannot be accessed by Brighty employees or external partners without the express consent of the fund owners. Brighty also works with leading accounting and auditing firms, law firms, security consultants, and cybersecurity experts to protect its customers' information and funds. This applies to customers' funds held in fiat currencies and those held in cryptocurrencies.
Is Brighty regulated?
Answer: Yes, Brighty is fully regulated in different jurisdictions.
Its corporate entities operate under strict regulation from relevant authorities in the European Union, the United Kingdom, and Switzerland.
Since April 2023, Brighty is also an official member of the VQF (Verein zur Qualitätssicherung von Finanzdienstleistungen), a Self-Regulatory Organisation (SRO) recognized by the Swiss Financial Market Supervisory Authority (FINMA).
Note: unlike certain other service providers working in the areas of mobile finance, cryptocurrency-based services and similar industries, Brighty does NOT operate ANY offshore entities or branches in (defacto) unregulated territories or regions!
Brighty’s corporate structure was specifically designed to ensure maximum legal and regulatory certainty and thus, security and reliability for its customers.
Why haven’t I heard or seen much about Brighty so far?
Answer: Brighty has been around since 2021, but it chose not to engage in any marketing or PR activities during its development phase.
The company was focused on developing its app and ensuring all legal and regulatory requirements were met before the official launch. This approach is often called "stealth mode," where a startup remains relatively quiet about its product or service until it is fully prepared for public use.
Brighty essentially wanted to make sure that "everything works perfectly" before going "public" with its product and releasing it to the wider market.
Does Brighty have physical branches or an office I can visit?
Answer: Brighty or Razz Finanzz AG currently does not operate offices or branches open to customers, as its services are exclusively provided through its app or online.
However, Brighty is planning so-called "Brighty open-days," which will give customers the opportunity to meet team members in person and get a glimpse of their working environment.
Does Brighty report my crypto earnings to the tax authorities?
Answer: No, Brighty does not submit information regarding the amounts or transactions in your euro account or cryptocurrency wallet. It is your responsibility to declare your taxable crypto transactions each year.
What is Brighty's connection to Switzerland?
Answer: Brighty is headquartered in Baar, Zug, Switzerland and has numerous additional links to this beautiful country in the Alps.
The company's connection to Switzerland is manifold:
Brighty's headquarters, where strategic decisions, management, and operations are conducted, are located in Switzerland.
Brighty's CEO and co-founder, Roger Bürli, is Swiss and has decades of experience working in the Swiss financial industry.
Brighty is an active member of the Swiss fintech community, as well Switzerland's startup scene and the wider entrepreneurial community in the country (this is reflected, among other things, through Brighty's membership in the Swiss Startup Association and its involvement with different local and regional startup industry initiatives).
Last but not least: Brighty’s corporate culture is essentially “Swiss”, with an approach to doing business that is both international and global in its reach but local and “down-to-earth” in its emphasis on typical “Swiss values” like accuracy, punctuality, reliability and overall professionalism.