Keeping your personal information up to date helps ensure the security of your account and allows us to provide you with the best possible service.
How to edit my display name and username?
You can update your display name and username directly in the app:
Open your Brighty App
Go to "Profile"
Tap "Edit Profile"
Update your display name or username.
Your changes will be applied immediately.
How to change my profile picture?
To update your profile picture:
Open your Brighty App
Go to "Profile"
Tap your current profile picture
Select or upload a new image
How to update my email address or phone number?
You can update your contact details directly in the app:
Open your Brighty App
Go to "Profile"
Select "Security"
Choose the information you wish to update
Follow the on-screen instructions
How to change my password or passcode?
To update your password or passcode:
Open your Brighty App
Go to "Profile"
Select "Security"
Enter your current passcode when requested
Select the option to update your password or passcode
Follow the on-screen instructions
Updating personal information that requires verification
Some personal information cannot be edited directly through the app due to regulatory and verification requirements. Please contact our Support Team if you would like to update any of the following:
Country of residence
Residential address
Nationality
Legal sex
Other identity-related information
To process these changes, we may ask you to provide supporting documentation, such as:
Proof of address
Passport or national ID card
Residence permit
Other relevant verification documents
Our team will review the documentation and update your information where applicable.
Need help?
If you are unable to update your information or are unsure which documents are required, please contact our Support Team and we will be happy to assist you!