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How does cashback work in the Brighty App, and why might my balance be locked?

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Understanding Cashback in the Brighty App

The Brighty App offers a cashback feature that rewards users with funds credited to a special cashback balance. Here’s everything you need to know about how your cashback balance works, including why it might be locked and when you can access it.

How Cashback Balances are Credited

Promotional offers like cashback campaigns reward users with a specific amount of cryptocurrency (e.g., USDC) that gets credited to their cashback account. Such balances are typically linked to particular promotions and contribute to a Rewards section in the app.

Why is My Cashback Balance Locked?

When cashback funds are credited, they remain locked until a scheduled release date defined by the promotional terms. During this locked period:

  • These funds cannot be spent or withdrawn.

  • Cashback remains visible in your balance for monitoring but is not usable.

The locked status ensures compliance with promotional rules and a fair distribution of rewards.

When and How Can I Withdraw My Cashback?

After the designated unlock date, your cashback will be transferred to the Rewards section of your Brighty App account. At this stage, you can:

  1. Access the Rewards section from within the app.

  2. Choose the unlocked cashback amount.

  3. Withdraw the funds to your preferred destination, such as a supported wallet or payment method.

This withdrawal process is seamless once the cashback becomes available.

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